Knowledge. Confidence. Empowerment.
Workplace self-defence training that doesn’t rely on violence
Non-violent de-escalation and situational awareness training for UK businesses. No martial arts experience needed.
The problem
Retail and public-facing staff face conflict daily. Most self-defence training is combat-focused, hard to remember under pressure, or simply doesn't exist. That gap has a cost: absence, turnover and legal exposure.
The solution
We teach your staff to see threats early and act before force becomes necessary.
Spot warning signs before conflict turns physical
Situational awareness suited to your workplace
Selected language for boundaries and de-escalation
Calm, confident decisions under pressure
Why this matters for your business
1
Fewer incidents
Conflict spotted and defused earlier
2
Lower absences
Staff who feel safe tend to stay
3
Less legal risk
Clear boundaries, fewer disputes
4
Empowered teams
Better decisions under pressure
The scale of the problem
689,000
incidents of violence at work recorded in the UK in 2024/25
1 in 12
UK workers threatened, insulted or attacked at work in the past year
2000+
incidents of violence and abuse against retail staff, every single day
Sources: HSE / Crime Survey for England and Wales, 2024/25 · City St George's, University of London, 2025 · British Retail Consortium Annual Crime Survey, 2025Previous clients include:
“User researchers often work with the public in unpredictable environments and may need to make quick decisions under pressure, particularly when supporting stressed participants. Although harm to researchers is rare, several knife attacks on Probation officers had raised concerns among researchers working in Probation settings.
Rob’s two-day threat awareness and de-escalation workshop directly addressed these concerns. It increased researchers’ confidence by helping us recognise warning signs, respond appropriately, and de-escalate situations involving people in distress. The mix of practical exercises and theory built confidence quickly and gave colleagues the opportunity to work together in person. It was definitely a valuable and worthwhile investment.”
Anna Dickinson
Lead User Researcher | Probation Digital | Justice Digital
Frequently Asked Questions
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Workplace self-defence training teaches employees to recognise conflict early, set boundaries, de-escalate aggressive behaviour and stay safe, using non-violent techniques as the primary approach. Physical self-defence is included but treated as a last resort.
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No. The most effective workplace self-defence training focuses on avoiding, preventing and de-escalating conflict before it becomes physical, with physical technique as a smaller, supporting element.
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Employers have a duty of care to protect staff from workplace violence. Training can reduce violent incidents, lower staff absence and turnover, reduce legal and HR risk, and strengthen internal policies around conflict.
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Courses are delivered by a qualified self-defence and Krav Maga instructor with over a decade of coaching experience, including five years teaching self-defence within law enforcement, and prior training delivery to HMRC and the Ministry of Justice.