Privacy Policy

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Last updated: 3 August 2026

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This Privacy Policy explains how The Useful Self-Defence Company Ltd ("we", "us", "our") collects, uses, and protects personal data when you visit usefulselfdefence.co.uk (the "Website"), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

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The Useful Self-Defence Company Ltd is a company registered in Scotland under company number 896212, with a registered office at 33/1 Ocean Drive, Edinburgh, EH6 6JL.

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For the purposes of data protection law, we are the "data controller" of the personal data described in this policy.

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If you have any questions about this policy or how we handle your data, contact us at:

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2. What Personal Data We Collect

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We collect personal data directly from you when you use the contact form on our Website. This may include:

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  • Your name

  • Your email address

  • Any other information you choose to include in your message (e.g. phone number, details of your enquiry)

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We also collect limited technical data automatically through cookies when you browse the Website — see Section 5 (Cookies and Analytics) below.

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We do not knowingly collect any special category data (e.g. health information, criminal records) through the contact form. Please avoid including sensitive information in your message unless it's necessary to answer your enquiry.

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3. How and Why We Use Your Data

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

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4. Who We Share Your Data With

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We do not sell your personal data. We share it only where necessary with:

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  • Google LLC — as our website analytics provider (Google Analytics). Google may process data outside the UK/EEA, including in the United States. Where this happens, we rely on the UK-US Data Bridge / EU-US Data Privacy Framework and Google's standard contractual clauses as the transfer safeguard.

  • Squarespace Inc. — as our website hosting provider. Squarespace hosts our Website and processes data submitted through it (including contact form enquiries) on our behalf. Squarespace is based in the United States, and we rely on the UK-US Data Bridge / EU-US Data Privacy Framework and Squarespace's standard contractual clauses as the transfer safeguard.

  • Regulators or law enforcement, where required by law.

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We do not otherwise transfer your data outside the UK.

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5. Cookies and Analytics

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Our Website uses cookies, including Google Analytics, to help us understand how visitors use the site (e.g. which pages are viewed, how long visitors stay).

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  • Non-essential cookies (including Google Analytics) are only set after you consent via our cookie banner.

  • You can withdraw or change your consent at any time by clearing your cookies or via the cookie settings on our Website.

  • Google Analytics collects data such as your approximate location (via IP address, which we have configured to be anonymised/truncated where possible), device and browser type, and pages visited. It does not, to our knowledge, collect your name or email address.

  • Our Website is hosted on Squarespace, which sets some of its own cookies automatically to make the site work (e.g. maintaining your session, load balancing, and security). These are strictly necessary cookies and do not require your consent, as they cannot be switched off without affecting the Website's core functionality.

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6. How Long We Keep Your Data

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  • Contact form enquiries: retained for up to 12 months after our last contact with you, unless a longer period is needed (e.g. an ongoing booking or legal matter), after which it is deleted or anonymised.

  • Analytics data: retained according to Google Analytics' default retention settings (which you can configure in your GA4 account), typically 14 months.

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7. Your Rights

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Under UK GDPR, you have the right to:

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  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete data

  • Erase your data ("right to be forgotten"), in certain circumstances

  • Restrict processing of your data

  • Object to processing based on legitimate interests

  • Data portability, where technically feasible

  • Withdraw consent at any time, where processing is based on consent (e.g. analytics cookies)

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To exercise any of these rights, contact us at info@usefulselfdefence.co.uk. We will respond within one month, as required by law.

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If you're unhappy with how we've handled your data, you also have the right to complain to the UK's data protection regulator:

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Information Commissioner's Office (ICO) Website: ico.org.uk Helpline: 0303 123 1113

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8. Data Security

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We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including secure hosting and restricted access to enquiry data.

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9. Children's Privacy

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Our Website and services are intended for adults and organisations arranging workplace training. We do not knowingly collect personal data from children.

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10. Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page shows when it was last revised.

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11. Contact Us

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If you have any questions about this Privacy Policy or how we handle your data:

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Data Used

Name, email address, message content

Technical/usage data via cookies

Relevant data held

Purpose

Responding to your enquiry sent via the contact form

Understanding how visitors use our Website (Google Analytics)

Complying with legal obligations (e.g. responding to a data subject request)

Legal basis under UK GDPR

Legitimate interests (Art. 6(1)(f)) — to respond to enquiries and provide information about our training services

Consent (Art. 6(1)(a)) — obtained via our cookie banner

Legal obligation (Art. 6(1)(c))